Shipping Policy
Thank you for choosing Baja Styles as your provider of the best artisanal goods from Mexico! We strive to provide a seamless and efficient shipping experience for our valued customers. Please review our shipping policy to understand our procedures and expectations.
Order Processing Time:
- Orders are normally processed the same business day from the date of order placement.
- Custom or bulk orders may require additional processing time, and customers will be informed accordingly.
Shipping Methods:
- We offer standard and expedited shipping options.
- Shipping carriers may include UPS, FedEx, and USPS.
- Customers can choose their preferred shipping method during the checkout process.
Shipping Costs:
- Shipping costs are calculated based on the weight and dimensions of the order, as well as the chosen shipping method.
- Customers will see the shipping cost before finalizing their purchase during the checkout process.
Shipping Destinations:
- We currently ship both domestically and internationally! Please contact our customer support for assistance if needed - we are always happy to help!
Shipping Confirmation:
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Tracking details allow you to monitor the progress of your shipment.
Delivery Time:
- Delivery times vary depending on the shipping method and destination.
- Estimated delivery times are provided during the checkout process.
- Delays due to unforeseen circumstances may occur, and we appreciate your understanding in such cases.
Lost or Damaged Items:
- In the rare event that an item is lost or damaged during transit, please contact our customer support team within 5 days of receiving the order.
- We will work with the shipping carrier to investigate and resolve the issue promptly.
International Shipping:
- International customers are responsible for any customs duties, taxes, or fees incurred during the importation process.
- We recommend checking with local authorities for information on import regulations and charges.
Returns and Exchanges:
- Please refer to our Return Policy for information on returning or exchanging items.
Contact Information:
- For any inquiries related to shipping, please contact our customer support team at info@bajastyles.com or +1 (619) 466-0086.
Policy Updates:
- Baja Styles reserves the right to update this shipping policy at any time. Customers will be notified of any changes.
Thank you for choosing Baja Styles - we appreciate your business!